Returns & Exchanges
At GroundingWell, we want you to be completely satisfied with your purchase; if your items don't meet your expectations, you can return them within 30 days of delivery for a full refund or exchange. Please ensure all garments are unworn, unwashed, and still have the original tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the printed return slip provided by our portal.
- 3.Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5 to 7 business days.